Privacy Policy

At Rohini Foods India, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Rohini Foods India and how we use it.

1. Information We Collect

When you purchase products or register an account on our website, we collect personal information that you provide to us, including:

• Personal identifiers such as name, shipping address, billing address, phone number, and email address.
• Authentication data (one-time passcodes, encrypted password hashes).
• Transaction details, order history, and product preferences.
• Information you provide during contact or bulk inquiry submissions.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our e-commerce platform and services.
• Process transactions, manage orders, and deliver handcrafted foods securely to your address.
• Improve, personalize, and expand our product catalog and user experience.
• Understand and analyze how you use our website.
• Communicate with you for customer support, order updates, and marketing communications (where permitted).
• Detect and prevent fraudulent activities or unauthorized access.

3. Cookies and Tracking Technologies

Like any other website, Rohini Foods India uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. Third-Party Services and Payments

We may share your information with trusted third-party service providers to facilitate payment processing (e.g. UPI/cards), database hosting, or shipping logistics. These third parties are obligated not to disclose or use the information for any other purpose. We do not store your credit card or full bank account credentials on our servers.

5. Data Security

The security of your personal data is important to us. We implement standard industry security practices, including Secure Socket Layer (SSL) encryption for all transactions and password hashing for account credentials, to protect your personal information.

6. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@rohinifoods.in.